Es90 — Responsible Gaming for Your Well-Being
At es90, we believe that healthy entertainment starts with self-awareness and personal control. This page provides the guides, resources, and control tools we've put in place to keep your gaming experience enjoyable and balanced.
Es90's Commitment to Responsible Gaming
Es90 treats user well-being as a non-negotiable priority. Our platform is built not just for entertainment, but to ensure every user has access to the tools and information they need to make informed, responsible decisions about their gaming.
We firmly believe that gambling should remain purely a form of entertainment — not a way to generate income, resolve financial difficulties, or escape from life's pressures. When gaming starts to negatively affect your daily life, that's the signal to pause and reach out for support.
As a responsible platform, es90 ensures all users are aged 18 and above, provides easily accessible self-control tools, and promotes healthy gaming habits among Malaysian users.
Our Core Principles
- Entertainment, not a source of income
- Play within your financial means
- Actively set time and budget limits
- Avoid playing when you're stressed or feeling low
- Seek help when you need it
Recognise the Signs of Risky Behaviour
Awareness is the first step to staying safe. Watch for the following signs in yourself or someone you care about:
Playing longer than planned, neglecting daily responsibilities, or skipping sleep and meals just to keep playing.
Spending beyond your set budget, borrowing money to gamble, selling personal belongings, or using daily living funds for betting purposes.
Feeling anxious, irritable, or distressed when unable to play, chasing losses by betting more, or hiding your gaming habits from loved ones.
Neglecting family, friends, or work because of gambling, or lying to loved ones about how much time and money you've spent.
Continuing to play after a string of losses in hopes of recovering them, or raising your stakes to chase bigger wins.
Needing increasingly higher stakes to get the same thrill, or feeling unable to stop even when you know it's affecting your life.
Time & Budget Limit Setting Tips
Fun starts with smart planning. Here's a practical guide for es90 users to maintain healthy self-control:
Setting a Budget Limit
- Set a maximum amount in Malaysian Ringgit (RM) that you are comfortable spending each week or month.
- Only use discretionary entertainment funds — never money set aside for essentials like rent, food, or bills.
- Once your budget limit is reached, stop playing — no exceptions, even if you feel like you're "almost winning".
- Think of money spent as the cost of entertainment, not an investment you expect a return on.
Managing Time Limits
- Decide how many hours a day is reasonable to play and stick strictly to that limit.
- Use a timer or alarm on your phone to remind you when it's time to end your gaming session.
- Take regular breaks during your gaming session — get up, walk around, or do something else for at least a few minutes every hour.
- Avoid playing when you are tired, emotionally stressed, or have consumed alcohol.
Self-Control Tools on the es90 Platform
Es90 provides several self-control tools that users can activate at any time through their account or by contacting our support team.
Deposit Limits
Users can set daily, weekly, or monthly deposit limits in MYR (RM) to control how much money is added to their account. Once a limit is set, the system will block any deposit that exceeds that amount for the specified period.
Break or Cool-Off Period
If you feel you need a break from gaming, you can request a temporary cooling-off period. During this time, your account will be locked from all gaming activity. This is designed for users who feel they need space to reassess their playing habits.
Self-Exclusion
For more serious cases, users can apply for a full self-exclusion from the es90 platform for an extended period. Requests can be made by contacting our support team directly at [email protected]. We will process your request with full respect and without unnecessary questions.
Protection of Minors
Es90 takes its commitment to preventing underage access seriously. Our platform is strictly for users who have reached the legal age of majority under Malaysian law.
During registration, we require date of birth verification and reserve the right to request identity documents at any time. Any account found to belong to a minor will be closed immediately and the account balance will be returned in accordance with established procedures.
We encourage parents and guardians to use parental control software on shared devices to prevent minors from accessing online gambling sites, including es90. If you suspect that someone underage has accessed our platform, please contact us immediately at [email protected].
We also encourage parents to have open conversations with their children about the risks of gambling and to ensure that devices used by minors have appropriate safeguards in place.
Life Balance & Seeking Professional Help
Maintaining a Balanced Lifestyle
Healthy gaming means gaming that does not interfere with the important aspects of your life. Make sure your gaming activity does not take precedence over time with family, work, studies, physical health, or your social life.
Keep gambling as just a small part of a balanced life. Stay engaged in other fulfilling activities — sports, hobbies, family time, or volunteering — so your happiness isn't tied to the outcome of a game.
When to Seek Help
If you or someone you know is showing signs of a gambling problem, it's important to seek professional help right away. Gambling addiction is a real mental health condition — and one that can be treated with the right support.
Some steps you can take:
- Talk to a trusted family member or friend about what you're going through
- See a doctor or counsellor for a professional assessment and guidance
- Contact Talian Kasih 15999 (Ministry of Women, Family and Community Development Malaysia) for advisory services
- Use the self-exclusion facility on the es90 platform by contacting [email protected]
- Visit the Malaysian Ministry of Health website for more information on available counselling programmes
Related Policies
You Are Not Alone
The es90 team is here to help you manage your gaming experience more responsibly. Reach us at [email protected] or visit our FAQ page for more information.