Es90 — Privacy Policy & User Data Protection

1. Information We Collect

When you register or use the es90 platform, we collect certain categories of information to ensure our services operate safely and efficiently. The information collected includes the following:

Account Information

This includes your full name, email address, phone number, date of birth, and password provided during registration. This information is used to verify your identity and manage your account on the es90 platform.

Device & Browser Information

We collect technical data such as device type, operating system, browser type, IP address, and language settings. This information helps us optimise the user experience and detect any suspicious activity.

Payment Information

For financial transactions in Malaysian Ringgit (RM / MYR), we collect the information required to process deposits and withdrawals via supported local payment methods. We do not store credit card numbers or sensitive financial details in plain form — all payment data is processed through encrypted systems.

Cookies & Usage Data

The es90 platform uses cookies and similar tracking technologies to collect information about how you interact with our website. This includes pages visited, time spent, actions taken, and preferences set. This data is used to improve the user experience and help our technical team identify performance issues.

2. Purpose of Data Use

Es90 uses the information collected solely for legitimate purposes directly related to the operation of the platform. The primary purposes for data use are:

• Verifying user identity during registration and login
• Processing deposits and withdrawals in MYR
• Providing effective and relevant customer support
• Sending account-related notifications, promotions, or service updates
• Monitoring platform activity for security and fraud prevention purposes
• Complying with applicable legal and regulatory requirements in Malaysia
• Improving service quality based on usage patterns and feedback

We will not use your data for any purpose beyond those stated without first obtaining your consent.

3. Cookies, Tracking & Data Storage

The es90 platform uses session and persistent cookies to remember your preferences and maintain your login state. You can configure your browser settings to block cookies, though doing so may affect certain platform features.

In addition to first-party cookies, we may use third-party analytics and performance monitoring tools that set their own cookies. These tools are used solely for technical purposes and not for advertising.

Your personal data is stored on encrypted, secured servers. Retention periods vary depending on the type of information and legal requirements — active account information is kept for as long as your account remains active, while certain data may be retained for a defined period after account closure to meet our legal obligations.

4. Sharing Information with Third Parties

Es90 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. However, in certain limited circumstances, information may be shared with:

• Payment service providers trusted by es90 to process financial transactions in MYR.
• Game software providers that partner with es90 to provide gaming content — data sharing is limited strictly to what is necessary for technical operations.
• Law enforcement agencies when required by law or a valid court order.
• Technical service providers such as server hosting providers and cybersecurity tools, which operate under strict confidentiality agreements.

All third parties working with es90 are bound by data protection obligations equivalent to the standards we uphold ourselves.

5. User Rights — Access, Rectification & Erasure

As an es90 platform user, you have certain rights regarding your personal data:

• Right of Access: You may request a copy of the personal information we hold about you at any time.
• Right to Rectification: If you find that your information is inaccurate or out of date, you have the right to request a correction. You may also update certain information directly through your account settings.
• Right to Erasure: You may request the deletion of your personal data, subject to any legal obligations that may prevent full deletion within a certain period.
• Right to Object: You have the right to object to the processing of your data for specific purposes and to request that processing be restricted under applicable circumstances.

To exercise any of the rights above, please contact the es90 support team by email at [email protected], clearly stating your request. We will process it within a reasonable timeframe.